Aiden

Last Updated:

Effective Date: May 15, 2025

This Privacy Policy describes our practices with respect to Personal Data that we collect from or about you when you use or access our Services (collectively, “Services”). Your use of our Services is subject to this Privacy Policy as well as our Terms of Service.

By using or accessing our Services, you (a) acknowledge that you have the right, capacity and authority to accept this Privacy Policy; (b) acknowledge that you have read and understand this Privacy Policy and (c) consent to the policies and practices outlined in this Privacy Policy. So please read them carefully to understand what we do.If you do not agree to these terms, please immediately cease using or accessing our applications.

1. Personal Data We Collect

We collect personal data relating to you (“Personal Data”) through the following means:

Personal Data You Provide: We collect Personal Data when you register an account for our Services or communicate with us, including:

1. Account Information: When you create an account with us, we will collect information associated with your profile, such as your full name, contact details, login credentials, birthdate, payment methods, and transaction records (collectively, “Account Information”).
2. Communication Information: If you contact us via email or social media platforms, we may collect Personal Data like your name, contact information, and the contents of the messages you send (“Communication Information”).
3. User Content: We collect Personal Data that you provide in the input to our Services (“Content”), including your prompts and other content you upload, such as files, images, and audio, depending on the features you use.
4. Other Information You Provide: We collect other information that you may provide to us, such as the information you provided during our events, surveys, or identity/age verification processes (collectively, “Other Information You Provide”).

Personal Data We Receive from Your Use of our Services: When accessing or using our Services, we receive the following information about your visit, use, or interactions (“Technical Information”):

1. Log Data: We collect information that your browser or device automatically sends when you use our Services. Log data includes your Internet Protocol address, browser type and settings, the date and time of your request, and how you interact with our Services.
2. Location Information: To enhance security and improve your experience, we may identify the approximate geographic location of your device when accessing our Services using data such as your IP address. This helps us detect suspicious login attempts to safeguard your account and deliver more relevant responses.
3. Device Information: We collect information about the device you use to access our Services, such as the name of the device, device identifiers, operating system, and browser you are using.
4. Usage Data: We collect information about your use of our Services, such as the types of content that you view or engage with, the features you use and the actions you take, as well as your country, time zone, the dates and times of access, type of computer or mobile device, and your computer connection.
5. Cookies and Similar Technologies: To ensure our Services function properly and enhance your experience, we utilize cookies and similar technologies. Even if you access our Services without an account, we may save certain data (as outlined in this Privacy Policy) via cookies—for instance, to remember your preferences between sessions.

Information We Receive from Other Sources: We receive information from our trusted partners to help detect and prevent fraudulent activities, service abuse, and other security risks to our Services, and from marketing providers regarding potential customers for our business services.

We may also gather data from publicly accessible online sources to train and improve the AI models that drive our Services.

1. How We Use Personal Data

We may use Personal Data for the following purposes:

1. To provide, analyze, and maintain our Services, including responding to your inquiries to Aiden;
2. To enhance our Services and conduct research, such as developing new product features;
3. To contact you regarding our Services and events, including notifying you about service changes or improvements to our Services;
4. To prevent fraud, illegal activity, or misuses of our Services, and to protect the security of our systems and Services;
5. To comply with legal obligations and to protect the rights, privacy, safety, or property of our Users, Aiden, or third parties.

We may process Personal Data by aggregating or de-identifying it to remove personal identifiers. Such anonymized data may be used for the purposes previously outlined, including service analysis, feature enhancement, and research. We commit to retaining this information in its de-identified state and will not attempt to reidentify it, except where legally mandated.

As noted above, we may use Content you provide us to improve our Services, for example to train the models that power Aiden.

1. How We Share Personal Data

We may share or disclose the data we collect:

1. With service providers. We may disclose your information to third-party service providers and vendors to assist us in delivering, maintaining, and enhancing our Services.
2. To comply with our legal obligations. We may share your data in the course of litigation, regulatory proceedings, compliance measures, and when compelled by subpoena, court order, or other legal procedure. We may also share data when we believe it is necessary to prevent harm to our Users, us, or others, and to enforce our agreements and policies, including our Terms of Service.
3. We may share data to detect, prevent, and investigate fraudulent, unauthorized, or illegal activities. This includes addressing security vulnerabilities, resolving technical issues, enforcing our agreements, and protecting our users, us, and ecosystem.
4. Business Transfers. If we are acquired by or merged with another entity, if substantially all of our assets are transferred to another entity, or as part of a bankruptcy proceeding, or are in negotiations for any of these types of transactions, we may transfer the information we have collected from you to that entity.
5. Affiliates. We may share your information with our affiliates and subsidiaries strictly for providing Services to you. Any such sharing will be governed by this Privacy Policy, and these entities will be required to maintain the same level of protection for your personal information.
6. To Protect Us and Others. We also may disclose your information when we believe it’s necessary to investigate potential illegal activities, prevent fraud, address threats to personal safety, enforce our Terms of Use or this Privacy Policy, or as required in legal proceedings where we are involved.
7. Aggregate and De-Identified Information. We may share aggregate or de-identified information about users and their use of our Services with third parties and publicly for marketing, advertising, research or similar purposes.
8. Consent. We will share your personal information with third parties when you have given us explicit consent to do so, as specified when we obtained your consent.

Please note that except as noted above, we will not sell or disclose your personal information to third parties for their direct marketing purposes without obtaining your explicit consent.

1. Retention of Personal Data

We’ll retain your Personal Data for only as long as we need in order to provide our Services to you, or for other legitimate business purposes such as resolving disputes, safety and security reasons, or complying with our legal obligations. How long we retain Personal Data will depend on a number of factors, such as:

1. The amount, nature, and sensitivity of the information;
2. The potential risk of harm from unauthorized use or disclosure;
3. Our purpose for processing the data (such as whether we need to retain the data to provide our Services);
4. Any legal requirements that we are subject to.
5. Your rights

Depending on where you live, you may have certain statutory rights in relation to your Personal Data. For example, you may have the right to:

1. Access your Personal Data and information relating to how it is processed.
2. Delete your Personal Data from our records.
3. Transfer your Personal Data to a third party.
4. Update or correct your Personal Data.
5. Restrict how we process your Personal Data.
6. Withdraw your consent—where we rely on consent as the legal basis for processing at any time.
7. Object to how we process your Personal Data.

Aiden processes your Personal Data for the purposes described in this Privacy Policy on servers located in various jurisdictions. While data protection law varies by country, we apply the protections described in this Privacy Policy to your Personal Data regardless of where it is processed, and only transfer that data pursuant to legally valid transfer mechanisms.

1. Information Security

We implement and maintain reasonable administrative, physical, and technical security safeguards to help protect data from loss, theft, misuse, unauthorized access, disclosure, alteration, and destruction. Nevertheless, transmission via the internet is not completely secure and please be aware that despite our efforts, no data security measures can guarantee 100% security. You are responsible for all of your activity on our Services. We are not responsible for any lost, stolen, or compromised passwords or for any activity on your account via unauthorized password activity.

1. Age Requirements Our Services are designed for users aged 18 and above. We do not intentionally collect personal information from individuals under 18 years of age. If you believe a minor under 18 has submitted personal data to Aiden through our Services, please immediately contact us at [email protected]. We will promptly investigate all such reports and, where verified, remove the information from our systems. Use of our Services by anyone under 18 years of age is expressly prohibited without exception.
2. Changes to this Privacy Policy We may update this Privacy Policy at any time by posting the amended version on our website including the effective date of the amended version, so please check frequently to see if there are any updates and changes. Your continued access to or use of our website and/or our Services constitutes your acknowledgment and acceptance of such changes to this Privacy Policy.
3. Contact Us

If you have any questions about this Privacy Policy or how we collect, use, or share your information, please contact us at [email protected].